Compare AND Desktop Products

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Compare AND Desktop Products


Compare AND Desktop Products

The following table shows you the differences between AND Desktop products.

AND Desktop CTD
Click-To-DialAND Desktop CTI
Computer Telephony IntegrationAND Desktop AC
Attendant Console MS Outlook IntegrationYesYesYes Keyboard Shortcut DialYesYesYes Single Sign-OnYesYesYes Phone Login/LogoutYesYesYes IP Phone ControlYesYesYes Incoming Call PopupYesYesYes Busy FallbackNoYesYes Presence ServiceNoYes, with AND Phone G




Compare AND Desktop Products



The following table shows you the differences between AND Desktop products.

AND Desktop CTD
Click-To-Dial
AND Desktop CTI
Computer Telephony Integration
AND Desktop AC
Attendant Console
MS Outlook IntegrationYesYesYes
Keyboard Shortcut DialYesYesYes
Single Sign-OnYesYesYes
Phone Login/LogoutYesYesYes
IP Phone ControlYesYesYes
Incoming Call PopupYesYesYes
Busy FallbackNoYesYes
Presence ServiceNoYes, with AND Phone GroupYes
Drag&Drop ForwardingNoYes, with AND Phone GroupYes
Manager/AssistantNoYes, with AND Phone GroupYes
Directory IntegrationNoYes, with AND Phone DirectoryYes
> SQLNoYes, with AND Phone DirectoryYes
> LDAP, ADNoYes, with AND Phone DirectoryYes
> CUCM UserNoYes, with AND Phone DirectoryYes
> MS ExchangeNoYes, with AND Phone DirectoryYes
> CSV FilesNoYes, with AND Phone DirectoryYes
Number LookupNoYes, with AND Phone DirectoryYes
QueuesNoNoYes
Agent StatusNoNoYes

Fastlinks:Voice Recording | Presence and Status | Lock Phone | Directory | Desktop Client | IP Phone Settings | Broadcast and Paging | DECT | Communications Applications | Free XML Services | VoIP Ceiling Speaker | Enghouse Interactive | Audio Amplifier
 
Cisco ®, Cisco IOS ®, Cisco ® Systems and the Cisco ® Logo, are registered trademarks or trademarks of Cisco Systems Inc. and / or affiliates in the U.S. and certain other countries. Cisco Unified Call Manager and Cisco Unified Communications Manager are referring to the respective products of Cisco. Apple ®, iPhone ®, iPod ® Mac ® and Macintosh ® are trademarks of Apple Inc., registered in the U.S. and other countries. Microsoft ®, Windows ®, Outlook ®, Lync ® are registered trademarks of Microsoft Corporation. ANDTEK©, AND Phone© and AND Mobile© are trademarks of ANDTEK GmbH. ANDTEK is an Enghouse Interactive company. All other trademarks mentioned in this document or Web site are the property of their respective owners.